Today's consumers expect brands to be able to understand and speak to them without skipping a beat as...

In het jaar 2020 wordt de wereld getroffen door een pandemie. Op enkele uitzonderingen na, zoals de heldhaftige...

The COVID-19 pandemic put organisational change into hyperdrive. Businesses were compelled to move to...

Do you know when to approach your customers? What about—and maybe even more importantly—when not...

Businesses can be overwhelmed by data. The challenge is establishing the connectivity and analytics to...

The rise of marketing technology has in some ways shined a light into areas that were previously hard...

Today's digital fluent customers have high expectations and are the least loyal of all groups. Great...

What keeps marketing teams from reaching for the stars and succeeding? Common culprits include a lack...

No AI or Machine Learning will ever know the customers better, than they know themselves. Many marketing...

With the arrival of the new decade came the ultimate catalyst of the digital era. But how are leaders...

Electronic signatures have gone mainstream. Research for this report found that the technology is now...

Until recently, brands spent a lot of time waiting, Like a fisherman on a lazy summer afternoon, they...

This guide gives you the breakdown on warehouse-first analytics, why it's the trustworthy, efficient,...

Your customers have a strong opinion of what makes a company customer-centric. Customer service organizations...