The upheavals of 2020 created an opportunity for customer service teams to rethink service delivery and...

Remote working is now widely recognised as part of the way businesses operate. According to a 2019 report...

Simplify your bank's move to the cloud It takes 8 hours to recreate a lost file, according to TechTarget....

Today's eCommerce is on the verge of the great change. We got used to see the customers through the prism...

In just a few short months, the global COVID-19 pandemic has disrupted the way we work and live. Organisations...

Customer expectations have increased dramatically over the past decade. Customers now expect brands to...

Loqate have surveyed over 3,000 global consumers and 300 retail executives to bring you their latest...

The world of content management is shifting. Real-time, personalised experiences—like receiving offers...

In today's intensely competitive marketplace, the business world is moving rapidly to online transactions...

It's time to reimagine a new future. The concept of the workplace has changed forever. It's no longer...

Six-figure deals are complicated. There are unforeseen hurdles and countless stakeholders which leads...

Industry experts predict that successful businesses will soon become 100% digital for all transactions....

Finding and retaining great talent was never easy. But now? Effectively staffing and engaging employees...

Turbo-charge your growth with smoother experiences and better payment capabilities. Key Findings We know...