Six-figure deals are complicated. There are unforeseen hurdles and countless stakeholders which leads...

According to McKinsey Digital, live commerce has evolved rapidly in China, taking less than five years...

Frost and Sullivan recently conducted a survey of almost 500 senior customer experience (CX) executives...

Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses...

Learn about the five gaps that could be costing you time, customers, and profit in this digital e-book....

What keeps marketing teams from reaching for the stars and succeeding? Common culprits include a lack...

The Adobe Digital Economy Index offers the most comprehensive set of insights of its kind, based on analysis...

Technology enables companies to carry out a vast array of marketing-related tasks more efficiently than...

Data is top of mind for many B2B marketers. But do they have the right data to drive success? For the...

The 2017 Aberdeen Report on Contact Center and Customer Experience Trends states that companies with...

Digital is the New Differentiator. Changing buyer preferences, ever-growing competitive threats, and...

You have bold ambitions for your sales team. You want to—and need to—reinvent productivity. But the...

We asked analysts and industry leaders what customer engagement trends they thought were key for 2017...

Utilities leader Nuon (Vattenfall) switched their marketing strategy from channel vision to one-to-one...