The road to successful, ongoing digital transformation is not so much long as never-ending. Organisations...

Today's digital fluent customers have high expectations and are the least loyal of all groups. Great...

When the pandemic forced a seemingly overnight exodus from in-person to online, consumers and businesses...

The 2021 Digital Trends Report looks to both the past and the future, presenting two equally valuable...

In the fast-moving digital world, even experts have a hard time assessing new ideas. Case in point: At...

Adobe hat Forrester Consulting beauftragt, eine TEI-Studie (Total Economic Impact™) durchzuführen...

This guide gives you the breakdown on warehouse-first analytics, why it's the trustworthy, efficient,...

Our useful guide explores how activation campaigns, monetization campaigns, and retention campaigns can...

The COVID-19 pandemic shed light on the need for contact centre modernisation to provide seamless customer...

Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

In het jaar 2020 wordt de wereld getroffen door een pandemie. Op enkele uitzonderingen na, zoals de heldhaftige...

Apple's newest version of its iPhone operating system requires users to opt in to allowing apps to track...

The landscape has shifted for CMS, it used to be that big companies bought high end systems and adapted...

The upheavals of 2020 created an opportunity for sales teams to rethink how they operate in a work-from-anywhere...