With the PSD2 and GDPR coming into play in 2018, the financial industry in particular will experience...

$19.2 billion. That's the amount of money that was spent just two years ago on third-party data (data...

In het jaar 2020 wordt de wereld getroffen door een pandemie. Op enkele uitzonderingen na, zoals de heldhaftige...

Until recently, brands spent a lot of time waiting, Like a fisherman on a lazy summer afternoon, they...

Customers expect more from brands when it comes to convenience, resolution times, and agent expertise....

Deliver better customer experiences – even when the unexpected happens. Delivering a great customer...

PerimeterX was named a leader in The Forrester New Wave™: Bot Management, Q1 2020. According to the...

76% of consumers have permanently changed their buying behaviors (brand switching, cost rationalization,...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

With so much data available, and advanced tools at our fingertips, it's possible to create dynamic, 360-degree...

You need an end-to-end view of your content lifecycle to meet customer expectations and deliver personalized...

ServiceNow® Field Service Management is a cloud-based solution that connects field service to other...

Hope is NOT a strategy: Secure your business with the Content Cloud Seems like every week there's news...

We surveyed 900 retailers to understand how they handle surges in demand (Black Friday), as well as how...