Customer expectations for the combined brand experience are higher than ever. This puts more pressure...

Experiences need to be where your customers are. And each one needs to connect to the last as part of...

You have bold ambitions for your sales team. You want to—and need to—reinvent productivity. But the...

Electronic signatures have gone mainstream. Research for this report found that the technology is now...

Nearly four years after forecasting that 1 million B2B salespeople would be displaced by 2020, Forrester...

Sales teams work so hard, they can burn out quickly. It's tough when customer contacts, sales goals,...

One of your biggest opportunities to deliver a superior experience is through customer service, and traditional...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

In just a few short months, the global COVID-19 pandemic has disrupted the way we work and live. Organisations...

En la actualidad, los clientes controlan el customer journey, una tendencia que se ha acelerado con la...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

Organisations rarely operate in ways that single function solutions can fully accommodate, and teams...

In 2020, organizations that sell to other businesses have had to rapidly change their go-to-market models....

Let's face it. We're all facing burnout right now. The same old marketing routines are sapping your energy...