Dankzij de digitale transformatie kunnen bedrijven sneller en gemakkelijker zakendoen. Bedrijven hebben...

The Digital Public Library is an association that operates and manages the digital services for their...

Your customers have a strong opinion of what makes a company customer-centric. Customer service organizations...

Founded with the intention to make higher education more accessible in Melbourne and regional Victoria,...

Marketing has become a bad word. Audiences are tired of the endless spam, calls from SDRs and the onslaught...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

What they want – where and when they want it. That's what customers expect. Vast amounts of customer...

We demand it in all aspects of our daily lives. Wherever we interact – in person or online – we want...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

Nearly four years after forecasting that 1 million B2B salespeople would be displaced by 2020, Forrester...

In a digital world, where every campaign and customer experience can be tracked, it's imperative for...

Remote working is now widely recognised as part of the way businesses operate. According to a 2019 report...

Customer expectations for the combined brand experience are higher than ever. This puts more pressure...

Field service technicians are often the only physical point of contact people have after buying a product...