Why Should I Read The Definitive Guide to Lead Scoring? Lead scoring provides sales with more qualified...

We asked analysts and industry leaders what customer engagement trends they thought were key for 2017...

The Digital Public Library is an association that operates and manages the digital services for their...

What they want – where and when they want it. That's what customers expect. Vast amounts of customer...

Let's face it. We're all facing burnout right now. The same old marketing routines are sapping your energy...

Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

Dankzij de digitale transformatie kunnen bedrijven sneller en gemakkelijker zakendoen. Bedrijven hebben...

Für Unternehmen ist es jetzt wichtiger denn je, die digitale Transformation zu beschleunigen. Dass mehr...

Consumers expect real-time, personalized communication, seamlessly choreographed across the channels...

The 2017 Aberdeen Report on Contact Center and Customer Experience Trends states that companies with...

Nearly four years after forecasting that 1 million B2B salespeople would be displaced by 2020, Forrester...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...