Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses...

Dans un univers digital où chaque campagne et chaque expérience client peuvent faire l'objet d'un suivi,...

Since early 2020, an already hyper-competitive market has been turbocharged. Retailers and logistics...

To build and deliver products that customers love, product teams at leading enterprises such as Uber,...

2020 was a year where digital experiences, from a production and consumption perspective, were thrust...

Dankzij de digitale transformatie kunnen bedrijven sneller en gemakkelijker zakendoen. Bedrijven hebben...

The global pandemic and impact of lockdown has been a massive shock to the economy and to our daily lives....

One of your biggest opportunities to deliver a superior experience is through customer service, and traditional...

In just a few short months, the global COVID-19 pandemic has disrupted the way we work and live. Organisations...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

Why businesses are consolidating use of a single support solution for both customers and employees. The...

Experiences need to be where your customers are. And each one needs to connect to the last as part of...

This knowledge brief examines the reasons that Best-in-Class companies have adopted Omni-chanel Order...

Learn about the five gaps that could be costing you time, customers, and profit in this digital e-book....