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Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

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Since early 2020, an already hyper-competitive market has been turbocharged. Retailers and logistics...

You have bold ambitions for your sales team. You want to—and need to—reinvent productivity. But the...

We demand it in all aspects of our daily lives. Wherever we interact – in person or online – we want...

The global pandemic and impact of lockdown has been a massive shock to the economy and to our daily lives....

Consumers expect real-time, personalized communication, seamlessly choreographed across the channels...

Learn six best practices of customer service and operations leaders for delivering consistent customer...

The Adobe Digital Economy Index offers the most comprehensive set of insights of its kind, based on analysis...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

This knowledge brief examines the reasons that Best-in-Class companies have adopted Omni-chanel Order...