Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses...

Organisations rarely operate in ways that single function solutions can fully accommodate, and teams...

How can companies maximize their investments and take full advantage of the resources they already have...

Creating amazing customer experiences is critical to the success of your business. But implementing the...

Understanding how to optimize Omni-Channel Order Management is key to your business' success. Today,...

Branche-experts voorspellen dat succesvolle ondernemingen binnenkort alle transacties 100% digitaal verwerken....

What they want – where and when they want it. That's what customers expect. Vast amounts of customer...

Field service management teams want to keep costs down, while improving their customer service relationships. This...

The 2017 Aberdeen Report on Contact Center and Customer Experience Trends states that companies with...

As marketing organisations become more technologically driven, digital asset management (DAM) systems...

Für Unternehmen ist es jetzt wichtiger denn je, die digitale Transformation zu beschleunigen. Dass mehr...

In today's global economy, companies are digitising as quickly as possible in order to remain competitive...

During the coronavirus pandemic, the financial services sector became something of an additional emergency...

Six ways marketing automation helps prove value and drive success. As a marketer, digital transformation...