Industry experts predict that successful businesses will soon become 100% digital for all transactions....

The Adobe Digital Economy Index offers the most comprehensive set of insights of its kind, based on analysis...

Remote-Arbeit ist mittlerweile in vielen Unternehmenfester Bestandteil des Geschäftsalltags. Ziel dieses...

Amplitude is a product intelligence platform that helps teams around the world use their customer data...

The COVID-19 pandemic shed light on the need for contact centre modernisation to provide seamless customer...

In today's market, customers control the buying journey – a trend that has accelerated with the increased...

The Digital Public Library is an association that operates and manages the digital services for their...

Sales teams work so hard, they can burn out quickly. It's tough when customer contacts, sales goals,...

Today's digital marketers want to engage customers with offers that are based on deep customer profiles,...

Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses...

What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...

In a climate of rising customer expectations, now is the right time to refine your use of inbound channels—it...

You have bold ambitions for your sales team. You want to—and need to—reinvent productivity. But the...

Nearly four years after forecasting that 1 million B2B salespeople would be displaced by 2020, Forrester...