NICE CXone's latest eBook, Knowledge Rocks! is a comprehensive guide to providing clear, accessible,...

The Adobe Digital Economy Index offers the most comprehensive set of insights of its kind, based on analysis...

No AI or Machine Learning will ever know the customers better, than they know themselves. Many marketing...

Pioneering on-demand IT support platform NerdApp wanted to better control the quality, security, and...

Vielen Marketern fehlt es an Zeit und Ressourcen, um Ihre Marketing-Ausgaben zu beziffern, was bedeutet,...

Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

Experiences need to be where your customers are. And each one needs to connect to the last as part of...

Remote-Arbeit ist mittlerweile in vielen Unternehmenfester Bestandteil des Geschäftsalltags. Ziel dieses...

Many marketing professionals fall into the trap of assuming in advance that they know what their customers...

To build and deliver products that customers love, product teams at leading enterprises such as Uber,...

Until recently, brands spent a lot of time waiting, Like a fisherman on a lazy summer afternoon, they...

In het jaar 2020 wordt de wereld getroffen door een pandemie. Op enkele uitzonderingen na, zoals de heldhaftige...

Marketing metrics and analytics—done right—can be a strategic enabler of trust, greater budget, and...

You have bold ambitions for your sales team. You want to—and need to—reinvent productivity. But the...