In a digital world, where every campaign and customer experience can be tracked, it's imperative for...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

These days, leveraging a cross-channel approach to customer engagement isn't a nice-to-have, it's an...

Six ways marketing automation helps prove value and drive success. As a marketer, digital transformation...

5 ways a high-quality eCommerce platform can drive ROI. You'll need to carefully define your customer...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

Trying out new approaches makes being a marketer exciting. Even when faced with limited resources, figuring...

It's an exciting time for marketers. In the era of digital transformation—where everyone and everything...

The 2022 Digital Trends – Financial Services in Focus report explores a wide range of trends impacting...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

Today's brands are entering a new era of customer engagement. The swift digital transformation spurred...

In a climate of rising customer expectations, now is the right time to refine your use of inbound channels—it...

Frost and Sullivan recently conducted a survey of almost 500 senior customer experience (CX) executives...

As marketing organisations become more technologically driven, digital asset management (DAM) systems...