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The Adobe Digital Economy Index offers the most comprehensive set of insights of its kind, based on analysis...

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In het jaar 2020 wordt de wereld getroffen door een pandemie. Op enkele uitzonderingen na, zoals de heldhaftige...

Developing better marketing creative based on data-inspired insights can double revenue, according to...

The COVID-19 pandemic has transformed how and where we work. Businesses have had to respond quickly to...

We asked analysts and industry leaders what customer engagement trends they thought were key for 2017...

The 2017 Aberdeen Report on Contact Center and Customer Experience Trends states that companies with...

For as heartfelt of a topic as it is, navigating the world of loyalty technology can be a real pain....