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Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

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Remote-Arbeit ist mittlerweile in vielen Unternehmenfester Bestandteil des Geschäftsalltags. Ziel dieses...

En la actualidad, los clientes controlan el customer journey, una tendencia que se ha acelerado con la...

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This knowledge brief examines the reasons that Best-in-Class companies have adopted Omni-chanel Order...

Cognitive technologies, also known as artificial intelligence, are perhaps the most transformative of...