The 2022 Digital Trends – Financial Services in Focus report explores a wide range of trends impacting...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

This case study describes the effects of deploying Customer Engagement Platform at Converse online store,...

In a world where commercial success is increasingly defined by the quality of the customer experience...

Brands that excel at delivering relevant and personalised customer experiences are leading because they're...

Learn how brands create, optimize, and deliver personalized experiences at scale. The customer experience...

In today's global economy, companies are digitising as quickly as possible in order to remain competitive...

Today's eCommerce is on the verge of the great change. We got used to see the customers through the prism...

Transforming digital marketing Your customers expect memorable moments at every brand touchpoint. And...

Transform your content delivery from an off-the-cuff process, into one seamless, connected journey Your...

If your content strategy isn't as successful as you want it to be, you might benefit from a change of...

Hoe kunt u sales digitaliseren? Branche-experts voorspellen dat succesvolle ondernemingen binnenkort...

Customers' expectations have never been higher. We all expect more, especially online. We want experiences...

The year 2020 finds the world living through a pandemic. With some exceptions, like the heroic responders,...