In order to come out on top in the marketing world, you must structure for customer centricity. But how...

The Digital Public Library is an association that operates and manages the digital services for their...

CPG business leaders at every level of the enterprise are responsible for delivering growth. This applies...

A recent study claims that the average cart abandonment rate across sectors is 79.17%, with retail only...

With the PSD2 and GDPR coming into play in 2018, the financial industry in particular will experience...

In the last decade, customer relationship management (CRM) platform adoption has increased rapidly to...

With every week that passes, our dependency on paper wanes as digital processes are introduced into every...

71% of sales leaders don't think they can adapt their strategy fast enough to deal with change and uncertainty,...

Your digital-first vision isn't a guaranteed reality. Today, senior marketers are expected to drive their...

Today's organizations are starting to think of data as the new water' – not just a valuable asset,...

Customers expect more from brands when it comes to convenience, resolution times, and agent expertise....

Digital experience personalization is a major priority for global business leaders and investment plans...

Delivering relevant, timely, personalised customer experiences is no longer just a competitive advantage...

As marketing organisations become more technologically driven, digital asset management (DAM) systems...