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Less is more. It's such a simple phrase, and yet it holds so much truth. In the business world, we've...

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How formerly offline businesses are thriving after investments in eCommerce. If you have a successful...

Today's digital marketers want to engage customers with offers that are based on deep customer profiles,...

How Five Leading Canadian Companies Engage Audiences in a Work-from-Home World. The threat of COVID-19...

Cognitive technologies, also known as artificial intelligence, are perhaps the most transformative of...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

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In today's market, customers control the buying journey – a trend that has accelerated with the increased...