Many financial services firms have automated the vast majority of key processes and customer experiences....

Branche-experts voorspellen dat succesvolle ondernemingen binnenkort alle transacties 100% digitaal verwerken....

With the PSD2 and GDPR coming into play in 2018, the financial industry in particular will experience...

Marketers have been doing lead generation (the process of creating new contacts) for decades. According...

Self-scanning or Scan and Go shopping experiences were already making steady inroads across Europe entering...

Dark social is a significant and growing challenge that marketers need to take seriously. There is a...

Breakthroughs in collaboration technology are helping companies of all sizes foster engagement with employees,...

B2B marketers have shifted the way they do business as digital channels become the default approach....

Turbo-charge your growth with smoother experiences and better payment capabilities. Key Findings We know...

How is your organization encouraging inclusive leadership? Download our in-depth quarterly report to...

Utilities leader Nuon (Vattenfall) switched their marketing strategy from channel vision to one-to-one...

Your customers expect memorable moments at every brand touchpoint. And when you have websites, social...

The 2021 Digital Trends Report looks to both the past and the future, presenting two equally valuable...

71% of sales leaders don't think they can adapt their strategy fast enough to deal with change and uncertainty,...