In heel Europa is de honger van consumenten naar digitale diensten onverzadigbaar. Hoe kunnen HR-afdelingen...

$19.2 billion. That's the amount of money that was spent just two years ago on third-party data (data...

Self-scanning or Scan and Go shopping experiences were already making steady inroads across Europe entering...

Across numerous industries, more nimble competitors are nipping at the heels of enterprise giants. The...

Finally, it's here—the new Next-Gen Cloud Contact Centers for Dummies®, RingCentral Special Edition...

The 2022 Digital Trends – Financial Services in Focus report explores a wide range of trends impacting...

Aircall, Gong, and SalesWorks ran a survey of SDRs and their managers at sales organisations across the...

The world of content management is shifting. Real-time, personalised experiences—like receiving offers...

44% of iOS users and 91% of Android users opt in to push notifications, making them the #1 external channel...

Discover the Game-Changing Benefits of CPQ. What exactly is CPQ software? And how does it translate to...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

No matter how much data you have about your customers, you can only understand what they need and expect...

The key to accomplishing your customer-centric marketing goals is to experiment and test what works for...

Exceptional customer service teams deliver fast, frictionless solutions. Behind the scenes this often...