Latest resources from Microsoft

The Savvy Sales Leader's Guide to Building Pr...
Sales teams work so hard, they can burn out quickly. It's tough when customer contacts, sales goals, productivity tools, and social networking are ...

Microsoft Lays Out Linkedin CRM Strategy
You have bold ambitions for your sales team. You want to—and need to—reinvent productivity. But the success of your sales team is stifled by si...

2017 State of Global Customer Service Report
Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly li...